Privacy policy
Last Updated: December 27, 2025
This Privacy Policy describes how Hause of Wax Candle Co. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hauseofwax.com (the "Site") or otherwise communicate with us.
1. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
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Device Information: Collected automatically via cookies and log files (IP address, browser type, time zone).
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Order Information: Collected when you make a purchase (name, billing address, shipping address, payment information, email address, and phone number).
2. How We Use Your Personal Information We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
3. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations.
4. Behavioral Advertising & Marketing As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you (e.g., via email or SMS if you have opted in).
5. Your Rights Depending on where you live, you may have rights to access, port, or erase the personal information we hold about you. To exercise these rights, please contact us at support@hauseofwax.com.
6. Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.
7. Contact For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support@hauseofwax.com.